Sign-Up Requests

Review and manage user sign-up requests for your workspace.

Overview

When new users request access to your Compass workspace (e.g., via an access code), their requests appear here for administrators to review and approve or reject.

Accessing Sign-Up Requests

1. Go to Users & Roles in the left sidebar
2. Select Sign-up Requests tab
3. View pending requests

Managing Requests

Each request row has an Actions column with options to:

Action	Description
Approve	Grant the user access to the workspace and assign their requested role.
Reject	Deny the request and prevent the user from joining with this invitation.

Bulk deletion of requests is also available via row selection.

Request Columns

The requests table displays the following columns:

Column	Description
Actions	Approve or reject the request
Requested On	The date and time the request was submitted
Roles	The roles that will be assigned to the user upon approval
First Name	The user's first name
Last Name	The user's last name
Position	Their job title or position
Email	The email address used for the request
Status	Current state (e.g., Pending, Approved, Rejected)
Access Code	The code used by the user to initiate the sign-up (if applicable)
Processed By	The administrator who approved or rejected the request
Processed On	The date and time the request was processed

An Export xlsx button is available in the header to export the requests data.

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Related:

• Managing Users — Create and manage user accounts
• Users & Roles Overview — Module overview