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Workflow Logs

Monitor and troubleshoot your workflow executions with a detailed history of every run.

Accessing Workflow Logs​

  1. Navigate to Workflows & Notifications in the sidebar
  2. Select the Workflow Logs tab

Log Table​

The Workflow Logs page displays a paginated table showing every workflow execution. Each log entry includes:

ColumnDescription
Workflow NameThe name of the workflow that ran
Entity TypeThe type of record that triggered the workflow (e.g., Task, Project, Contact)
Related RecordThe specific record associated with the execution
Started AtDate and time the workflow began executing
Finished AtDate and time the workflow completed (or "—" if still running)
StatusCurrent status of the execution

Log Statuses​

Each workflow execution has one of the following statuses:

  • Completed — Workflow finished successfully
  • Failed — Workflow encountered an error during execution
  • Running — Workflow is currently executing
  • Pending — Workflow is queued and waiting to run
  • Skipped — Workflow conditions were not met, so it did not execute

Searching and Sorting​

Use the search input in the table toolbar to filter logs by workflow name or related record. You can also sort by any column by clicking the column header.

Grouping Logs​

Group the table to organize logs by:

  • Entity Type — View logs organized by the type of record (default grouping)
  • Workflow — View logs grouped by workflow name
  • Status — View logs grouped by execution status

Using Logs for Troubleshooting​

  1. Check the Status column — If a workflow shows "Failed", investigate the conditions and actions
  2. Compare Started At and Finished At — Unusually long execution times may indicate issues
  3. Use Entity Type grouping — Quickly see if failures are concentrated on a specific entity type
  4. Search by workflow name — Find all executions of a specific workflow to spot patterns

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